Help Centre
Do your gazebos come supplied with warranty?
All of our gazebos are made from the very best components to ensure long-lasting satisfaction and are covered by a manufacturer’s warranty of up to three years (against manufacturing defects). To confirm the length of your frame warranty, please refer to the frame you are purchasing for more information, and for further guidance please refer to our warranty policy.
Please note canopies and sidewalls (for all frame ranges) come with a 12-month warranty.
Our pop-up gazebos are not permanent structures and should not be left unattended for prolonged periods of time (especially in adverse weather). Damage caused through improper use or incorrect anchoring of structures in adverse weather, such as strong winds, snowfall, or heavy rain, will not be covered under our warranty. Our full terms & conditions can be found on our website.
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